I don’t usually post here about my activities in World of Warcraft – that’s usually reserved for my WoW dedicated blog, to keep from clogging up this blog with too much WoW. For the last six months or so, I’ve been on an extended hiatus from the game, but was planning to come back when the next expansion, Cataclysm, comes out. In fact, I was beginning to get really excited about it.
Initially the implementation of RealID in WoW didn’t worry me too much, beyond the thought that people might get annoyed with me for not friending them back. It was optional and you had control over who would have your information.
Then this happened:
The first and most significant change is that in the near future, anyone posting or replying to a post on official Blizzard forums will be doing so using their Real ID — that is, their real-life first and last name — with the option to also display the name of their primary in-game character alongside it. These changes will go into effect on all StarCraft II forums with the launch of the new community site prior to the July 27 release of the game, with the World of Warcraft site and forums following suit near the launch of Cataclysm. The classic Battle.net forums, including those for Diablo II and Warcraft III, will be moving to a new legacy forum section with the release of the StarCraft II community site and at that time will also transition to using Real ID for posting.
The official forums have always been a great place to discuss the latest info on our games, offer ideas and suggestions, and share experiences with other players — however, the forums have also earned a reputation as a place where flame wars, trolling, and other unpleasantness run wild. Removing the veil of anonymity typical to online dialogue will contribute to a more positive forum environment, promote constructive conversations, and connect the Blizzard community in ways they haven’t been connected before. With this change, you’ll see blue posters (i.e. Blizzard employees) posting by their real first and last names on our forums as well.
Now, I would be the first person to agree that Blizzard needs to do something about their forums, which are a haven of villainy and scum. Since early in my first few months of playing the game, I learned to avoid the official forums like the plague. The majority of posters there have no other thought than to troll and bully people. Over the period of time I have spent playing the game, my posts on the official forums have been limited to event announcements as guildmaster of an active roleplaying guild, bug reports, and technical support questions. It is true that anonymity encourages the bad behavior. However, that same anonymity also helps to maintain the security and privacy of people who aren’t behaving badly.
Now, it’s not hard to find out my real name. I’ve got it all over the place. As a professional writer, it is important that I maintain a web presence under my real name in various locations and on various social networks. It’s not really something I hide all that much, and the fact that I play WoW is no great secret. However, I do know a large number of people who have every reason in the world not to want their real names associated with their activities in an online environment, or to have strangers they might meet in that online environment know their real name.
Here are some of the problems I see immediately with this issue:
First of all, I happen to live in a state where it is still possible to be fired from your job for being gay. It is a state where violence against gays is still a major issue and there are no hate laws. In the last three months, I have seen in the news at least two unprovoked attacks against gay men in my state, one resulting in severe injury and the other, just this last weekend, only escaping injury because the victims knew self defense techniques.
For a long time, World of Warcraft has been one of a few places where people who are still forced to be in the closet, be they gay, transgendered, or gender-queer, could be themselves without fear of real life repercussions. There are many prominent gay guilds in the game. Attaching real names to characters and guilds and removing anonymity could potentially force people out of the closet in-real-life. Many of these same people have good reason to fear not just for their jobs but also for their personal safety if their secret is exposed.
Second, I know of a number of women who purposely play male characters to avoid being harassed due to their gender. It is unfortunate, but misogyny and sexual harassment are major issues in the gaming community, and WoW has more than its fair share. Exposing real names on the forums would also expose the gender of those who choose to play characters of opposite gender for reasons beyond “I just liked the way they looked.” It is quite often difficult to be a woman and be a gamer – you have to constantly fight against the assumption that just because you’re a woman you can’t tank, you can’t PvP, you can’t…play as well as a male. A lot of women have avoided this by playing male characters and pretending to be male. There are also women who have been stalked and harassed by real-life ex-boyfriends or in-game acquaintances in the game who have escaped them by rolling new characters with new names on new servers, retreating into anonymity. Removing that anonymity would expose them to further harassment. It could even provide a means for stalkers and rapists to locate victims. There’s a reason why we teach our young girls to keep their Facebook profiles private and to not give out personal information. To do so compromises their security and puts them in danger. It makes it easier for predators to find them.
What happens when the first murderer finds his victim through the WoW forums, Blizzard? Or the first pedophile? Because they are there. I have had personal contact (and reported on multiple occasions) at least one pedophile that is still playing the game. What happens when the first homophobe decides to take up arms against someone that got outed on the WoW forums? With a real name, it’s not that difficult to find an address, or find out where someone works, or harass them, blackmail them, harm them.
True, murder and rape would be the most extreme potential ramifications, but they should be considered. The fact that people could lose their jobs if their identity is revealed should have been considered.
Of course, the way to keep from losing anonymity is to avoid posting on the forums at all, but where is this violation of privacy going to stop, Blizzard? And did you really want to leave a significant portion of your customer population faced with the choice between asking a tech support question and preserving their own personal safety?
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